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Mobile Marketing Cloud Ideas

Got an idea?

Have you got an idea for a new Mobile Marketing Cloud feature taking up space in your head? Let us know what's got those cogs turning and we'll check to see if anyone else has already thought the same as you.

The Ideas portal is currently a beta feature. For now, we accept ideas for Campaigns, Customer Data Platform, Email Campaigns, and Pages.

Status Already exists
Categories Email Campaigns
Created by Guest
Created on Jun 28, 2022

Include a merge tag entry feature in subject field in email campaigns

Contacts are more inclined to open emails and not immediately mark as spam if they are personalised. We have several accounts who found that when they had this function previously when using competitors platforms, that the open rate was much higher when they used subject line merge tags than when they didn't. There is no obvious setting for an organiser to do this and they need to first build the campaign and copy the merge tag to achieve it.

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  • Admin
    Davey van Ginneke
    Reply
    |
    Jul 1, 2022
    Hi Sandra 👋 Thank you for adding your idea! This is indeed a highly effective way to increase your email conversion, good point! Did you know that this is possible right now? Just type '{{' and the drop-down list appears (see the attached image). I agree, this can be more user friendly. That is why we are working hard currently for a unified experience of selecting merge tags in all our marketing campaigns. So expect an update soon!