Mobile Marketing Cloud Ideas

Got an idea?

Have you got an idea for a new Mobile Marketing Cloud feature taking up space in your head? Let us know what's got those cogs turning and we'll check to see if anyone else has already thought the same as you.

The Ideas portal is currently a beta feature. For now, we accept ideas for Campaigns, Customer Data Platform, Email Campaigns, and Pages.

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Status Open for voting
Categories Pages
Created by Guest
Created on Sep 15, 2021

RELATED IDEAS

Notification to Email/SMS when user complete form.

I want an easy way to set a notification after a Page visitor completed a form, both to myself and to the visitor. They can then receive a notification email/sms automatically. I should be able to activate or deactivate this feature.

  • ADMIN RESPONSE
    Oct 11, 2021

    Hi 👋

    I understand that an easy way to set up a notification can be very nice to have. I opened the idea for voting. If more people think this is a good idea we can pick it up.


    In the meantime you can achieve this functionality by using a Workflow:

    1. Make sure you have the Pages adapter enabled in your CDP: Go to Sources. If you don't see 'Pages' in your list of integrations add it.

    2. Create a event for the Page you want to set a notification for by selecting the submit button, checking Store in CDP and setting a recognizable CDP event name, for example 'Newsletter Signup'. You can check this article for more info.

    3. Create a new Triggered campaign in the Campaigns or Email Campaigns app. This will be the notification that is send to the page visitor or yourself.

    4. Create a new workflow in your CDP (Don't forget to give it a name)

    5. Add an Event added trigger and select the event you just step up. This event is prefixed with 'Pages:', so in our example it would be 'Pages: Newsletter Signup'

    6. Add a Message step or Email step, select the triggered campaign you just made and the address / phone number it should be send to.

    7. Save your workflow, et voila! You now have a notification set up for a form completion applause👏

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  • Guest
    Reply
    |     Oct 29, 2021

    Hi

    Thanks for the response and explaination however, we are only providing Campaign and Pages to Japanese customers without CDP. If possible to have notification on Pages, it would be great to have one and also the customers expect some notification when user compleated form on Pages.

    Thank.

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